Cleaning & Care

Distressing…or Defect?

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Take a look at some pictures right from some of our floor samples- are these signs of intentional distressing, or are they defects with the piece?


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Customers sometimes look at these wrinkles as defects, but they’re really just pleats that help the fabric fold the right way.


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Wrinkles on the seat. Cushions will likely look like this over time. Make sure to flip and fluff to keep it looking fresh.


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Wrinkles on the nose of the cushion. Again, this happens with use- flipping and fluffing will solve this problem!


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See how the top and bottom of the cushion is curved? That’s called a crown, and it’s on purpose. The extra foam will wear down over time and prolong the life of the cushion.


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This is a very popular casual look. If you don’t like how the back doesn’t line up, or if you think it looks “sloppy,” don’t buy this look!


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Yes, we get calls about this. This has to do with the fabric- that’s just the way that fabric is. Many microfiber fabrics will be like this.


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We can’t stress this enough- many pieces of furniture are designed to look like this. If you’re not a fan of the look, check out some other styles.


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This finish gives the appearance of being rubbed through- this is by design.


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You guessed it- these color streaks are supposed to be there, and may change from piece to piece.


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Natural wood furniture is going to have natural markings, like this knot in the middle of the table.


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Color striations like this can happen with natural wood furniture. The amount of striation may change from piece to piece, too.


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Natural marking from a natural wood table. What’s on a floor sample might not be on your table, or vice versa.